Product manual

Clear answers for every driving school workflow

Use the same verified guide for launch, daily operations, staff training, and troubleshooting. Each article names the audience, plan, prerequisites, expected result, and what can change publicly.

Start Here

Start here

The recommended order for setting up a driving school workspace.

2 articles
What should I set up first?

Launch checklist

Use the launch checklist to finish the main setup items before publishing your website or opening online booking.

Owners and tenant admins · All plans
What do the dashboard cards mean?

Dashboard overview

The overview shows your launch progress, current lessons, upcoming lessons, new enrollments, and documents waiting for review.

All dashboard staff · All plans

School Setup

School setup

Business profile, locations, service areas, instructors, vehicles, and hours.

6 articles
How do I add my school name, phone, logo, and timezone?

School profile

Your school profile controls the main business information used across the dashboard and public website.

Owners and staff with settings access · All plans
How do I add school offices or training locations?

Locations

Locations are used for public contact details, scheduling filters, instructors, vehicles, and plan limits.

Owners and staff with settings access · Plan location limits apply
How do I show the cities or neighborhoods my school serves?

Service areas

Service areas help families understand where lessons, pickup zones, or school services are available.

Owners and website/content staff · All plans
How do I add instructors and make them available for lessons?

Instructors

Instructor profiles are used for internal scheduling, public instructor sections, and lesson assignment.

Owners and permitted dashboard staff · All plans
How do I add training vehicles?

Vehicles

Vehicles help prevent double-booking when lessons require a training car.

Owners and permitted dashboard staff · All plans
What is the difference between public hours and bookable lesson hours?

Business hours and lesson hours

Public hours tell families when the school is open. Lesson booking hours control which times can be shown for lessons.

Owners and permitted dashboard staff · All plans

Website And Content

Website and content

Templates, pages, CMS, media, SEO, leads, and publishing.

5 articles
How do I choose or change my website design?

Website templates

Templates control the public look and layout of your driving school website.

Owners and permitted dashboard staff · All plans
How do I edit website pages without dealing with code?

Website pages and sections

The website CMS lets you edit the pages and sections that already come with your selected template.

Owners and permitted dashboard staff · All plans
How do I upload photos and reuse them on the website?

Media library

The media library stores public website images, logos, instructor photos, vehicle photos, galleries, and reusable assets.

Owners and permitted dashboard staff · All plans
How do I edit Google titles and descriptions?

Website SEO

Website SEO settings help control page titles, search descriptions, preferred page addresses, and whether a page can appear in search after launch.

Owners and permitted dashboard staff · All plans
Where do contact forms and website leads go?

Leads and contact submissions

Leads capture public contact requests and enrollment interest from the school website.

Owners and permitted dashboard staff · All plans

Enrollment And Students

Enrollment and students

Programs, packages, students, guardians, enrollments, portal access, waivers, and documents.

5 articles
How do I sell lesson packages online?

Programs and packages

Programs group your services. Lesson packages define lesson count, duration, price, requirements, and online purchase or booking settings.

Owners and permitted dashboard staff · All plans
How do I add students and parents?

Students and guardians

Student records store contact details, guardian relationships, documents, enrollments, appointments, payments, and lesson progress.

Owners and permitted dashboard staff · All plans
How do I track a student after they choose a package?

Enrollments

Enrollments connect a student to a lesson package and track status, remaining lessons, document status, waiver status, and balance.

Owners and permitted dashboard staff · All plans
How do I collect permits, licenses, and signed waivers?

Documents and waivers

Documents store student uploads. Waiver templates and signed waivers help collect and review school forms.

Owners and permitted dashboard staff · All plans
What can students and parents do in the portal?

Student and parent portal

The portal lets authorized students and guardians view lessons, documents, waivers, balances, and allowed booking or rescheduling actions.

Owners and permitted dashboard staff · All plans

Scheduling

Scheduling and booking

Calendar, appointments, availability, booking rules, closures, reminders, and conflict protection.

6 articles
How do I schedule a lesson?

Calendar and appointments

The calendar creates and manages lessons while checking student, instructor, vehicle, location, and booking-rule conflicts.

Owners and permitted dashboard staff · All plans
How do I know which instructors and vehicles are free before booking?

Instructor and vehicle availability board

The availability board shows which active instructors and vehicles are available, already booked, or blocked for a selected lesson window.

Owners and permitted dashboard staff · All plans
How do I control when students can book, cancel, or reschedule?

Booking rules

Booking rules control minimum notice, maximum advance booking, cancellation cutoff, reschedule cutoff, permit requirements, waiver requirements, and self-service options.

Owners and permitted dashboard staff · All plans
How do I set available times for instructors, vehicles, or locations?

Availability

Availability tells the booking engine when a specific instructor, vehicle, location, or general lesson block can be used.

Owners and permitted dashboard staff · All plans
How do I block holidays, time off, or vehicle maintenance?

Special closures

Closures block dates and resources students should not be able to book.

Owners and permitted dashboard staff · All plans
How do I remind students before lessons or document deadlines?

Email reminders

Email reminders send practical messages for upcoming lessons, documents, waivers, balances, cancellations, and reschedules.

Owners and permitted dashboard staff · All plans

Payments And Billing

Payments and billing

Student payments, Stripe Connect, subscription billing, exports, and refunds.

4 articles
How do I track student or parent payments?

Student payments

Student payment records track package payments, deposits, balances, refunds, failed payments, and manual payment notes.

Owners and permitted dashboard staff · All plans
How does the school accept online student payments?

Stripe Connect

Stripe Connect lets a driving school accept payments from students and parents through the school connected account.

Owners and staff with Stripe Connect access · All plans; Stripe approval required
How do I manage my Software for Driving School plan?

Subscription billing

Subscription settings manage the school plan, trial countdown, user limits, location limits, Stripe checkout, and billing portal.

Owners and staff with billing access · All plans
How do I export records or review changes?

Exports and audit log

Exports provide CSV downloads for important records. Audit logs show sensitive dashboard actions.

Owners and permitted dashboard staff · All plans

Team And Support

Team, security, and support

Users, roles, passwords, support tickets, and safe account management.

4 articles
How do I invite staff and add their photo?

Users

Users lets owners invite staff, assign roles, save staff photos, update roles, and deactivate access.

Owners and permitted dashboard staff · All plans
Which staff role should I choose?

Roles

Roles explain which dashboard sections each staff type can access and what is protected.

Owners and permitted dashboard staff · All plans
How do I change my dashboard password?

Password

Password settings let the current logged-in user update their own password.

Owners and permitted dashboard staff · All plans
How do I ask for help from the platform?

Support tickets

Support tickets are for help with billing, website, scheduling, payments, enrollment, media, account, bugs, or feature requests.

Owners and permitted dashboard staff · All plans

Feature Guide

Feature guide

What Software for Driving School offers and where each feature lives.

2 articles
What does Software for Driving School include?

Feature overview

Software for Driving School combines the public website, online enrollment, scheduling, student management, documents, payments, media, support, and local SEO setup in one workspace.

Owners and permitted dashboard staff · All plans
What should I not assume the software does automatically?

What is not automatic

This guide keeps expectations clear so schools configure their own policies, documents, and legal language correctly.

Owners and permitted dashboard staff · All plans

Account Access

Account access and security

Login, password recovery, account invitations, session safety, and access troubleshooting.

1 articles
How do I sign in or recover dashboard access?

Login and password reset

Use the secure login and password-reset paths without creating a second school workspace.

Owners and invited dashboard staff · All plans

Lesson Records

Lesson progress and history

Complete lessons, record progress, control visibility, and review student lesson history.

1 articles
How do instructors record lesson progress safely?

Lesson progress records

Connect completed lessons with skills, scores, notes, package balance use, and permitted portal visibility.

Owners, front desk staff, and assigned instructors · All plans

Student Portal

Student and parent portal

Invite families, review visible records, and manage supported self-service paths.

1 articles
How do I give a student or guardian portal access?

Portal invitations and visibility

Invite the right recipient and understand which lessons, documents, balances, waivers, and actions the portal can expose.

Owners and permitted student-record staff · All plans

Privacy and Data

Privacy, security, and retention

Shared responsibility for student records, exports, retention, and sensitive information.

1 articles
What data responsibilities remain with the school?

Student data and school responsibility

Understand the boundary between platform safeguards and the school's forms, permissions, policies, retention, and legal review.

Owners, tenant admins, and privacy decision-makers · All plans

Assistant

Driving School Assistant

Grounded product help and tenant-scoped operational guidance with human review.

1 articles
What can the assistant answer and what will it never change?

Using the Driving School Assistant

Ask product and setup questions, review permitted workspace signals, and prepare drafts without giving AI autonomous control.

Owners and dashboard staff with support access · Available when enabled for the workspace environment

Need account-specific help?

Use the dashboard support path for your school

The public manual does not inspect tenant records. Sign in for role-aware guidance or open a support ticket.

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