Notifications and communication history

Notification recipients and school notices

Where do enrollment, lead, booking, contact, and operational notifications go?

For
Owners and staff with settings or communication access
Plan
All plans
Last verified

Before you start

Prepare the right information

  • Use monitored business email addresses owned or authorized by the school.

Workflow

Complete the task step by step

  1. 1

    Open Notification recipients in Settings.

  2. 2

    Add the monitored addresses that should receive the available school notifications.

  3. 3

    Save and verify the displayed recipient summary before relying on the workflow.

  4. 4

    Open Communications to review school notices and their related audience, author, date, attachments, and delivery state when available.

  5. 5

    Use Create a school notice only for the intended school audience and review the message before sending.

  6. 6

    Ask recipients to check junk or spam if a transactional message is not visible, then review the communication history before sending it again.

Expected result

What success looks like

The notification recipients and school notices workflow is configured or understood, and the user knows the next dashboard step.

Public website impact

Nothing changes on the public website until an authorized user saves or publishes a setting that is designed to be public.

Troubleshooting

Common problems to check

  • Notification recipient settings do not grant dashboard access. Staff roles and invitations are managed separately.

Important

Keep these boundaries in mind

  • Notification recipient settings do not grant dashboard access. Staff roles and invitations are managed separately.